Warranty & Service
Any problem can be solved. We work quickly and efficiently.
All Okami devices purchased from authorized dealers have a standard 12-month warranty. Inside the box with the vacuum cleaner is a warranty card with the date of sale and a hologram, which is a guarantee that your device will be repaired in case of a breakdown.

If you need advice on the operation of your device, please call
8 (495) 414-10-37
How to Repair Okami or Panda Devices?
Fill out the form below
Describe the problem in as much detail as possible.
Take your device to a service center
We will run diagnostics, identify the problem and fix it.
The maximum waiting period is 45 days, but it is usually much lower.
Get your vacuum cleaner
Pick it up from the service or get it back at the post office
© 2022 Okami. All Rights Reserved. OKAMI and PANDA are registered trademarks.
Their use is prohibited without the written permission of the copyright holder. The information on the site is not a public offer.